Servers
We perform weekly checks on the servers, looking for any hardware problems.
Computer maintenance
Backups
Weekly reviews of backups are performed, acting on any contingencies that may occur.
Microsoft 365
Revisión diaria en caso de contratación
Antivirus
It is reviewed weekly any incidence of viruses that the antivirus programs themselves have not been able to solve automatically.
Evoagent
An agent installed on servers and computers that allows us to detect incidents in real time, inventory, detect unauthorized software, and schedule tasks.
Computer maintenance
service
At Evotec, we provide you with all the necessary resources to resolve your issues as quickly as possible.
We know that every business is different
That’s why Evotec offers you
customized maintenance, adapting to your company’s needs.
Standard Plan for SMEs
For a monthly fee, get everything your business may need.
Optimized IT infrastructure
We design and document an infrastructure tailored to your company's needs.
Asset Management
Complete control over the hardware and software you use to avoid security risks.
Annual reviews
Our technicians visit your office to check the condition of the equipment and ensure it's working properly.
Secure remote backup
Encrypted backups stored off-site.
Real-time reports
Access up-to-date information on incidents, hotfixes, and solutions through our HelpDesk system.
User training
We train your team in the use of the new environment, security, and energy optimization.
Remote support
Technical support at all times to resolve incidents without interrupting your work.
We adapt to your business.
We offer various contact methods.
IT consulting
Comprehensive consulting service for IT and communications systems management
Face-to-face support
includes all necessary travel for incidents that can not be arranged remotely, within Madrid capital.
Customized program management
Including the management of an Oracle or SQL Server database manager.
Exchange
We manage and manage your Exchange server remotely. This way you will have all your insured email.
Helpdesk services
With this service our technicians will help you to work better, solving your doubts in the most common computer programs.
VPN Connections
This module allows you to communicate several VPN centers.
